Mulitracks outage currently affecting access to files and charts

Incident Report for Planning Center

Resolved

This incident has been resolved.

Posted Sep 09, 2026 - 07:40 PDT

Monitoring

Multitracks has implemented a fix on their side and we're monitoring the fix.

Posted Sep 09, 2026 - 07:40 PDT

Identified

Multitracks API is currently returning 401 errors. Their team is looking into it and we will update this page as we hear more.

Posted Sep 09, 2026 - 06:24 PDT

Update

We are continuing to investigate this issue.

Posted Sep 09, 2026 - 06:06 PDT

Investigating

Our team is aware of and looking into reports of errors when using the Multitracks integration (ex: linking users, accessing charts, listening to files). We're currently investigating the issue to restore full functionality.

Posted Sep 09, 2026 - 06:01 PDT

This incident affected: Services.