Delayed Emails

Incident Report for Planning Center

Resolved

This incident has been resolved.

Posted Jun 03, 2021 - 09:45 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 03, 2021 - 07:38 PDT

Monitoring

A fix has been implemented. Emails might still be delayed as everything catches up. We are continuing to monitor the issue.

Posted Jun 03, 2021 - 07:21 PDT

Identified

Mailgun has identified the issue and a fix is being implemented.

Posted Jun 03, 2021 - 07:11 PDT

Investigating

Outgoing emails are delayed across all products due to an issue with our provider (Mailgun). We are currently investigating the issue.

Posted Jun 03, 2021 - 07:06 PDT

This incident affected: Accounts, Calendar, Check-Ins, Church Center, Giving, Groups, Login, People, Services, and Registrations.