Database slowdown

Incident Report for Planning Center

Resolved

This incident has been resolved.
Posted Jul 19, 2023 - 17:03 PDT

Update

The root cause has been identified and a fix is in place.
Posted Jul 19, 2023 - 17:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2023 - 13:52 PDT

Update

We're investigating an increase in error rates and slowdowns throughout Planning Center.
Posted Jul 19, 2023 - 13:49 PDT

Investigating

We are currently investigating this issue.
Posted Jul 19, 2023 - 13:45 PDT
This incident affected: Accounts, API, Calendar, Check-Ins, Church Center, Giving, Groups, Login, People, Services, and Registrations.