Check-Ins sessions not starting automatically

Incident Report for Planning Center

Resolved

This incident has been resolved.

Posted Oct 04, 2026 - 16:06 PDT

Monitoring

We have a fix in place and a monitoring the results.

Posted Oct 04, 2026 - 06:59 PDT

Identified

We have identified the issue and a fix is being implemented.

Posted Oct 04, 2026 - 06:29 PDT

Investigating

We're investigating reports that some Check-Ins events didn't start a new session automatically. If your event should be live but isn't, open the event in Check-Ins and click Start a new session.

Posted Oct 04, 2026 - 06:05 PDT

This incident affected: Check-Ins.