Some tasks in People are taking longer than expected

Incident Report for Planning Center

Resolved

Background jobs are caught up and things are running smoothly again!

Posted Jul 09, 2021 - 01:28 PDT

Monitoring

We have identified the issue and implemented a fix. Background jobs are being processed faster, and the backlog is catching up.

Posted Jul 09, 2021 - 00:48 PDT

Investigating

We are investigating an issue with background jobs in the People product. Some tasks like sending email and refreshing lists are taking longer than expected.

Posted Jul 09, 2021 - 00:03 PDT

This incident affected: People.