Frequent logouts and app stuck loading when opening

Incident Report for Planning Center

Resolved

We are marking this issue as resolved for now, as the reports have been intermittent and difficult to reproduce. This remains a high priority for us, and we are actively tracking the situation. If you're having issues with frequent logouts or app hangs, please contact our support team at support@planningcenter.com. Your feedback is crucial to us fixing this issue!

Posted Aug 23, 2024 - 09:32 PDT

Investigating

We’re looking into reports that the Church Center app frequently logs users out and occasionally gets stuck while loading upon opening.

Posted Aug 21, 2024 - 11:01 PDT

This incident affected: Church Center.